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Taylor Gates
IT outsourcing can help cos to be
cost-efficient
Economic Times, India - Jul 15,
2003
What are the dos and don'ts of IT outsourcing? How can
you evaluate
and manage vendors? What benefits can you
expect as a user company? ...
http://economictimes.indiatimes.com/cms.dll/html/uncomp/articleshow?msid=77949
IT
outsourcing: The times they are a-changing
Silicon.com
- Jul 15, 2003
The heady days of double digit growth in the
IT outsourcing market may be gone but statistics out today
show the UK is still a relative brightspot compared to ...
http://silicon.com/leader/500021-500001/1/5150.html
UK
is IT outsourcing hotspot
Silicon.com - Jul 15,
2003
The UK IT outsourcing market is relatively stable
despite a significant
downturn in deals globally, according
to the latest industry figures. ...
http://silicon.com/news/500021-500001/1/5148.html
The IT Outsourcing Essentials
Guide
DOD IG:
Financial architecture lacking
FCW.com - Jul 15,
2003
The Defense Department's massive financial management
enterprise architecture does not have the function to track
information technology systems across the ...
http://www.fcw.com/fcw/articles/2003/0714/web-dod-07-15-03.asp
CIO
Council: Get architecture help from industry
GCN.com -
29 minutes ago
... partner. "Enterprise architecture is
somewhat new for most agencies,
but it has been used in
industry for some time," Ronen said. ...
http://gcn.com/vol1_no1/daily-updates/22797-1.html
SRA
International , Inc . Schedules Fourth Quarter FY 2003 ...
Business Wire (press release) - 6 hours ago
... for
text and data mining, contingency and disaster response
planning, information assurance, environmental strategies and
technology, enterprise architecture ...
http://www.businesswire.com/cgi-bin/cb_headline.cgi?&
The Enterprise Architecture
Toolkit
Balanced
scorecard approach to public, non-profit
manangement
Financial Gazette, Zimbabwe - Jul 2,
2003
In THE previous two articles on the balanced scorecard
concept we covered
the implementation of the concept in
private sector organisations. ...
http://www.fingaz.co.zw/fingaz/2003/July/July3/4263.shtml
Going
the Distance
CIO Magazine, Australia - Jul 13,
2003
... all. Rather, he says, the targets are around the
Balanced Scorecard
the company is creating around quality,
cycle time and cost. ...
http://www.cio.com.au/index.php?id=1513544873&fp=2&fpid=2
Precision
Response Corporation Implements Changepoint for Its IT
...
Business Wire (press release) - Jul 14, 2003
...
At the same time, the organization elected to adopt the
Balanced Scorecard approach to create and manage performance
metrics within its IT organization in ...
http://www.businesswire.com/cgi-bin/cb_headline.cgi?&
The Balanced Scorecard
Toolkit
Caterpillar Boosts Estimates
Smart Money - 15
minutes ago
... The company also said it was seeing
sooner-than-expected benefits from implementing Six Sigma
processes that aim to reduce defects in products and services.
...
http://www.smartmoney.com/bn/ON/index.cfm?story=ON-20030717-001107-1237
Celerant
Study reveals thinking of Fortune 1000 execs on US ...
SRiMedia, UK - 11 hours ago
... quality and
profitability that leads senior decision-makers in the study
to give a clear endorsement of performance management systems,
such as Six Sigma and ...
http://www.srimedia.com/artman/publish/article_664.shtml
New
Study Examines Competitiveness of Corporate America in Global
...
Business Wire (press release) - Jul 16,
2003
... quality and profitability that leads senior
decision-makers in the study to give a clear endorsement of
performance management systems, such as Six Sigma and ...
http://www.businesswire.com/cgi-bin/cb_headline.cgi?&
The Six Sigma
Toolkit
Going the
Distance
CIO Magazine, Australia - Jul 13, 2003
...
demanding out of us?' And it would be in the areas of customer
service-type applications, overall billing and provisioning
systems, and data warehousing. ...
http://www.cio.com.au/index.php?id=1513544873&fp=2&fpid=2
Cleaning
Up Your Act
CIO Magazine, Australia - Jul 13,
2003
... The Data Warehousing Institute in Seattle has
found low quality data costs US businesses $US611 billion per
year in bad mailings and staff overhead alone. ...
http://www.cio.com.au/index.php?id=1408037320&fp=16&fpid=0
Merrill
Lynch Gets A Handle On Its Assets
Information Week -
Jul 15, 2003
... This was just another data-warehousing
problem," Goldberg says. "We used the same infrastructure for
the business warehouse for our technology warehouse.". ...
http://www.informationweek.com/story/showArticle.jhtml?articleID=12800508
The Data Warehousing
Toolkit
Siebel,
IBM Talk About Teaming On Online CRM For Midmarket
CRN
- 2 hours ago
The two companies are talking about
collaborating on an online, hosted
CRM offering for midsize
companies, CRN has learned. Two ...
http://www.crn.com/sections/BreakingNews/dailyarchives.asp?ArticleID=43330
Opinion:
Are companies responsible for CRM
failures?
Computerworld Australia, Australia - 15 hours
ago
Mention CRM these days and the most common response
you'll receive will have something to do with failure -
usually because of some fault of the vendor. ...
http://www.computerworld.com.au/index.php?id=219970658&fp=16&fpid=0
CRM
application market making a comeback, says META
Group
ITWeb, South Africa - 11 hours
ago
[Johannesburg, 15 July 2003] - According to a recent
poll conducted by META Group , the customer relationship
management (CRM) market is rebounding, albeit ...
http://www.computerworld.com.au/index.php?id=219970658&fp=16&fpid=0
The CRM
Toolkit
PeopleSoft supply chain management
IT
Directors - Jul 1, 2003
... a range of enterprise business
applications for customer relationship management, human
resource management, financial management and supply chain
management ...
http://www.it-director.com/research.php?productid=631
Investment
in Strategic Supply Chain Execution Applications ...
Real Market - Jul 15, 2003
... Epicor's
comprehensive suite of integrated software solutions for
Customer Relationship Management, Financials, Manufacturing,
Supply Chain Management ...
http://www.realmarket.com/news/clientele071603.html
Consolidation:
what does it mean for small players?
The Register, UK -
Jul 11, 2003
... Mark Donkersley, managing director for the
UK of AXSone - a vendor of supply chain management software -
claims his firm's business has actually seen an uptick ...
http://www.theregister.co.uk/content/53/31680.html
The Supply Chain Management
Toolkit
Survey:
Money biggest obstacle to effective IT
security
ComputerWorld - Jul 16, 2003
Inadequate
funding remains the single largest obstacle to implementing
effective IT security measures at most companies, according to
the results of a recently ...
http://www.computerworld.com/securitytopics/security/story/0,10801,83109,00.html
80000
pros needed for Govt . IT security plan
The Hindu,
India - Jul 16, 2003
... to train the manpower, department
of IT has suggested five resource centres like IITs, IIsc and
C-DAC to train the institutions providing courses in IT
security ...
http://www.hinduonnet.com/thehindu/holnus/01162013.htm
Westpac
takes back IT security
Australian Financial Review,
Australia - Jul 15, 2003
"Trust is at the heart of the
banking proposition," Mr Wendt said.
"As a banker, I need
to understand how [security] operates. I ...
http://afr.com/articles/2003/07/14/1058034937628.html
The IT Security Essentials
Guide
No
Tolerance for High Maintenance
CIO Magazine, Australia
- Jul 13, 2003
... the term maintenance fee, which implies
that it covers help desk ... Companies invest considerable
energy negotiating licensing fees and implementation costs ...
http://www.cio.com.au/index.php?id=590802645&fp=2&fpid=2
A
Services-Based Approach to IT
CIO - Jun 27, 2003
...
Help desk and desktop management ... Although the service
provider will need to define the technical details as part of
the implementation, this is less ...
http://www2.cio.com/analyst/report1496.html
Best
Practice Can Make Perfect
Wireless NewsFactor - Jun 27,
2003
... receive a broadband link-up, a laptop and access
to a help desk . ... All engineers completed a three-day
training course following system implementation. ...
http://wirelessnewsfactor.com/perl/story/21816.html
The Help Desk Esstentials
Guide
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